The company Love My Job s.r.o., ID No.: 289 96 062, VAT No.: CZ28996062, with registered office at Počernická 699/62c, Malešice, 108 00 Prague 10, registered in the Commercial Register kept by the Municipal Court in Prague under the Commercial Register No. C 158705 (hereinafter referred to as the "Company") is the owner and operator of the website www.number10bet.com (hereinafter referred to as the "Website") and a provider of services consisting in making available third party tips on the results of sporting events.
The Company is a legal entity incorporated under Czech law.
These General Terms and Conditions govern the terms and conditions for the creation, duration and cancellation of a membership account on the Website (hereinafter referred to as the "Membership Account") as well as the terms and conditions for making available third party betting tips on the results of sporting events (hereinafter referred to as the "Terms and Conditions"). The Member Account applicant acknowledges that he/she has read the Terms and Conditions in their entirety and agrees to be bound by them. If the applicant for a Membership Account does not confirm by "ticking" the appropriate box that he/she has read the Terms and Conditions, the Membership Account will not be opened.
The Company's business is to seek out long-term successful betting tip providers and to make betting tips from such persons available to persons who have registered on the Website and opened their own Membership Account ("Member") and who have purchased and have a valid Membership Account with one of the packages offered by the Company.
The Company advises that a bet always carries a risk of loss (ticket failure) and that no return of stake or profit of any kind is ever guaranteed in the event of a bet.
2) Member Registration and Member Account
In order to have full access to the Website, in particular to use the services provided by the Company consisting in making available third party betting tips on the results of sporting events, it is necessary to be a registered Member and to purchase one of the packages from the Company via a Member Account.
In accordance with the Terms and Conditions, a Member is deemed to be a natural person over the age of 18 who has duly and truthfully completed the registration form published on the Website and has agreed to these Terms and Conditions.
Upon registration, a Member account is created for the Member. A Member Account is always held solely and exclusively for that Member (i.e. for one person), and only the Member is entitled to use the Member Account allocated to them. The Member Account is protected by a password chosen by the Member at registration, which the Member may change at any time.
A Member may cancel his/her Member Account at any time. In such event, any valid package of that Member will be forfeited without any refund.
The Company may unilaterally terminate a Member's Membership Account immediately for the Member's material breach of these Terms. In particular, a material breach of the Terms includes allowing a third party to use the Member's Account or a breach of the confidentiality and defamation obligations set out in clause 9 of the Terms. In such case, any valid package will be forfeited without any refund. In the event of cancellation of the Member's Membership Account for this reason, the Member is not entitled to open a new Membership Account in his/her name.
All Membership Accounts shall also terminate on the date on which the Company ceases to operate in its entirety. In such event, the Company shall refund to the relevant Members the pro rata portion of the package price in effect on the date of termination of the Membership Accounts.
3) Accessible tips and packages
The Member is entitled to purchase packages from the Company through the Member Account. After purchasing a package, the Member will be provided with recommendations of selected betting tips on the results of sporting events for a certain period of time in the Member's Account. The price of the package, the duration of the package and the specification of the person (or website or other source) providing the offered betting tips or the definition of the type of sporting events covered by the package are indicated for each specific package.
The price of the package is inclusive of value added tax.
All payments related to the purchase of packages can be made via Skrill, Stripe and Paypal or by bank transfer.
The Company's obligation to make available to the Member the betting tips of the relevant Package shall arise at the moment when the Member pays the price of the Package ordered, where payment shall be understood as the moment when the Company's account is credited with the relevant amount corresponding to the Package price including VAT. The order including the tax receipt will be sent to the Member's email address provided during registration.
For the duration of the validity of the purchased package, the Company undertakes to publish tips of selected third parties on the results of sporting events. Upon expiration of the purchased package, access to betting tips will cease.
The Member has the option to take advantage of the automatic renewal of the package upon purchase or at any time thereafter. In this case, at the end of the package period, payment will be automatically made in the amount of the price of the relevant package on the date of the automatic extension and, once the amount has been credited to the Company's account, the validity of the purchased package will be extended for the same period. The automatic renewal option does not apply to packages purchased by bank transfer. The automatic renewal option for packages can be managed by the Member in their Member Account.
If a Member subscribes to a trial membership for 7 days, the Member acknowledges that at the end of the term the membership will be extended from a 7 day membership to a 30 day membership.
4) "Recommend us" programme
Any Member may participate in the "Refer Us" program by recommending to the Company, under specified conditions, a long-standing successful sports betting advice website or a long-standing successful betting tip provider that is not listed in the list of betting tip sources maintained on the Website.
If the Company includes the relevant spread betting advice website or betting tip provider in its list of betting tip sources based on the Member's recommendation, the Member will receive a one-time unique code to purchase any package for free for 3 months. Failure to redeem the code within 6 months will result in the unique code expiring without refund.
5) "Satisfaction Guarantee" program
The Company guarantees all Members a refund guarantee of the price of the purchased package subject to the following conditions:
The Member has purchased a package with a validity of at least 30 days through the Member Account;
The Member duly fulfils his/her obligations under these Terms and Conditions in particular and there is no reason for cancellation of his/her Member Account;
After the expiry of 30 days from the date of purchase of the Package, and if it is a Package with a validity longer than 30 days, also in any of the following 30-day periods (hereinafter referred to as the "Guarantee Period"), the total balance of the made available bets on the results of sporting events of the Package for the relevant Guarantee Period is in negative values (i.e. the number of unsuccessful bets within the Package is higher than the number of successful ones);
The Member shall, within 3 months of the expiry of the Guarantee Period during which there was a negative balance of available bets on the results of the sporting events of the relevant Package, claim a refund of the relevant Package amount from the Company under the "Satisfaction Guarantee" by completing the form published on the Website and sending it to the following email address: [email protected];
If the Member is entitled to a refund of the price of the package purchased under the "Satisfaction Guarantee" programme, the Company will refund the relevant amount to the Member's bank account within 3 working days. The exercise of this claim does not affect the validity of the relevant package in any way.
6) Complaints procedure and withdrawal from the contract
In the event of defective performance by the Company, each Member shall have the right to complain about the services.
Defective performance means, in particular, unauthorised restriction of access to betting tips before the expiry of the duration of the purchased package, non-publication of tips of the purchased package or late publication of tips (after the start of sporting events). Defective performance does not mean that a betting tip is incorrect.
A Member may make a claim by using the claim form published on the Website and then sending it to the following email address: [email protected].
The Company will process the claim within 30 days of receipt and, if the Company considers the claim to be justified, will provide the Member with an appropriate refund within 10 days.
If the complaint is upheld, the Member may be compensated in particular by: extending the validity of the relevant package free of charge for the period of time during which the Company performed defectively, providing a reasonable discount on the purchase of the relevant package for the following period or refunding the amount paid for the purchase of the package.
The tips made available are for guidance purposes only and it is at the Member's sole discretion whether and how much to place a bet on a sporting event in accordance with a tip published by the Company.
The Company in no way guarantees the success and is not liable for the outcome of the disclosed betting tips and therefore the fact that the bets placed by the Member were not successful is not the reason for the claim. A bet always carries a risk of loss and no guarantee can be given as to the success of the bet or the return of the stake in the bet or any profit.
The Company's defective performance is not a loss of profit on potential bets that the Member did not place as a result of the Company's defective performance.
The Member, if he is also a consumer, is entitled to withdraw from the service contract without giving any reason within 14 days from the date of the contract, but only if the services provided have not yet been fulfilled. The Member acknowledges that the Company's making available of betting tips will occur immediately after the purchase of the package. Fulfillment occurs when the Member has accessed the purchased services through his/her Member Account, regardless of whether he/she has used the services provided, i.e. whether he/she has logged into the Member Account and used or merely viewed the purchased package. Therefore, it is not possible to withdraw from individual contracts for access to betting tips by paying the package price once the betting tips have been made available.
7) Privacy Policy
The Company is the data controller of Members' personal data. The Company can be contacted regarding the processing of personal data at [email protected].
The Company processes the following personal data provided by the Member: name, surname, date of birth, residential address, email, telephone number, bank account number and other payment details.
The Company processes Members' personal data for the following purposes
performance of the concluded contract;
management of the Member's account;
provision of services under these Terms and Conditions;
handling complaints;
sending the newsletter;
verifying the authenticity of the Members' profile;
asserting claims arising from breaches of the law or these Terms;
The Company processes Members' personal data in accordance with the relevant legislation, in particular Act No. 110/2019 Coll., on the processing of personal data, and Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
By agreeing to these Terms and Conditions, the Member also consents to the processing of his/her personal data in accordance with this Policy.
Members' personal data is processed on the basis of the concluded contract, as the processing of personal data is necessary for the performance of this contract (use of the Membership Account, purchase of packages, etc.), and on the basis of Members' consent to the Terms and Conditions.
The Company further processes:
IP addresses;
Cookies (see Article 8 of the Terms for more details);
Browser and operating system version information to ensure that the Company displays the website correctly.
The Company processes Members' personal data for the duration of their Membership account. Personal data is retained for the duration of the Member's account and thereafter for ten (10) years after its termination, unless binding legislation provides for a longer period.
When processing personal data, Members have the following rights regarding the protection of their personal data:the right to request access to their personal data from the Company;
the right to rectification of their personal data processed by the Company;
the right to restriction of processing, that is, the Company is obliged to mark the personal data for which processing has been restricted and for the duration of the restriction the Company is not entitled to process it further except for storage.
The Member has the right to restriction of processing if:
The Member disputes the accuracy of the personal data for the period necessary for the Company to verify the accuracy of the personal data;
the processing is unlawful and the Member refuses to erase the personal data and instead requests a restriction on its use;
where the Member's personal data is no longer needed by the Company for the purposes of processing the personal data but is required by the
Member for the establishment, exercise or defence of legal claims;
the right to withdraw consent and delete personal data, in which case the withdrawal of consent to the processing of personal data will result in the termination of the Member's Member Account without any compensation;
the right to data portability, which means that the Member is entitled to request that the Company provide the Member's personal data to the Company for the purpose of transferring it to another data controller, or that the Company itself transfer it to another data controller.
The right to lodge a complaint with a supervisory authority in the event that the Member believes that the processing of personal data is in breach of data protection legislation. The Member is entitled to lodge a complaint with the supervisory authority at the Member's usual place of residence, place of employment or place where the alleged breach occurred. In the Czech Republic, the supervisory authority is the Office for Personal Data Protection, Pplk. Sochor 27, 170 00 Prague 7, www.uoou.cz.
8) Cookie Policy
When visiting the Website and registering, the Member is asked to consent to the use of cookies (i.e. data files that allow the Website to remember the Member's actions and settings made by the Member), access to IP addresses and the use of other tracking technology methods to ensure the functioning of the Website. In addition, the Company may record data collected about the use of the Website, manage and modify advertising and service interactions. The Website uses both short-term and long-term cookies. It is not possible to register as a Member without consent to the processing of cookies. Once Member registration is complete, the cookies collected for the purpose of Member registration are removed. However, cookies are still used for statistical purposes and to obtain information leading to the improvement of the Website and for the purpose of offering goods and services.
Some cookies may collect information that is subsequently used by third parties, including for advertising purposes ("third party cookies").
9) Duty of confidentiality and protection of reputation
The Member undertakes not to disseminate or reproduce any information of which he/she becomes aware in connection with his/her Membership (hereinafter referred to as "Confidential Information") and not to disclose it to any third party.
The Member further agrees not to use the Confidential Information in a manner inconsistent with its purpose or the purpose for which it was provided.
The Member's confidentiality obligation shall continue from the creation of the Member's Account for a period of 3 months after the termination of the Member's Account.
Members acknowledge that the betting tips made available by the Company are the trade secrets of the Company Confidential Information.
The Member further agrees to refrain from any action that may lead to the diminution or damage of the Company's reputation.
10) Consumer Rights
If the Member is an individual acting outside the scope of his business, he is a consumer in relation to the Company.
A Member who is a consumer shall be entitled to the rights provided for in Section 1810 et seq. of Act No. 89/2012, Civil Code, as amended, and under Act No. 634/1992 Coll., on Consumer Protection, as amended.
In the event of a dispute with the Company, the Member who is a consumer is entitled to contact the Czech Trade Inspection Authority in order to resolve the dispute out of court. The Member may contact the Czech Trade Inspection Authority via the website https://www.coi.cz. Detailed information can be found here: https://www.coi.cz/informace-o-adr/. A proposal for out-of-court dispute resolution can be filled in here: https://www.coi.cz/mimosoudni-reseni-spotrebitelskych-sporu-adr/.
11) Final provisions
If any provision of the Terms and Conditions is or becomes invalid or ineffective, such invalid provisions shall be replaced by a provision whose meaning is as close as possible to the invalid or ineffective provision. The invalidity or ineffectiveness of any provision shall not affect the validity and effectiveness of the remaining provisions.
The Company reserves the right to change the Terms at any time by posting the new Terms on the Website. Members and prospective Members are required to monitor the Terms and any changes thereto on an ongoing basis, provided that the Member will be notified of any changes by a message from the Company. A change to the Terms and Conditions shall be effective as against Members from the date on which they are posted on the Website or the date on which they become effective.
Relationships not expressly provided for in these Terms and Conditions shall be governed by the relevant provisions of Czech law.
The Member is obliged to notify the Company without delay of any changes to his/her personal data, either through the settings in the Member's account or by e-mail.
The Company is not responsible for any interruptions of the Website or the means of sending tickets.
These Terms and Conditions shall take effect on 1.5.2023.
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